Katrine Rau on personalisation, speed and chatbots - TwentyThree

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Tuesday March 21, 2017

Katrine Rau on personalisation, speed and chatbots

We had a chat with Katrine Rau, Group Director at Fjord, by the poolside at SXSW.

She summarizes what trends that will impact us going forward, personalisation being one of them, as chatbots and machine learning are technologies driving these possibilities.

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