Toke Mølgaard: Surprise Your Audience and They Will Listen
Toke Mølgaard leads communication at GS1 Denmark, part of the global non-profit that sets the barcode and supply chain data standards used by more than 15,000 Danish companies. He explains how an in-house team and support staff on camera make a nerdy topic surprising, how webinars that people stay for cut support calls, and why personal video is the next step for customer support.